Terms of Service

Last Updated: February 2026

1. The Service Agreement

By accessing the Pulsepay platform, you are entering into a binding agreement with Flexstay Corporation (operating as "Pulsepay"). These terms govern your use of our property-focused financial technology, dashboard, and underwriting services.

2. Relationship with Payment Facilitators

Pulsepay provides the technology interface and strategic underwriting for your account. However, the actual processing of payments and movement of funds is conducted in partnership with Tilled. Use of our platform requires your acceptance of the Tilled Merchant Agreement, which will be provided during your initialization.

3. Settlement and Funding Velocity

  • Instant Settlement: Availability of instant settlement is subject to merchant risk profiles and underwriting approval.
  • Reserve Requirements: Pulsepay and its partners reserve the right to establish a reserve fund or delay settlement based on transaction risk or high-ticket volume fluctuations.
  • Verification: Settlement velocity is contingent upon the timely provision of all requested KYC/AML documentation.

4. IC++ Pricing and Fees

  • Transparency: Pulsepay utilizes an IC++ (Interchange Plus Plus) pricing model.
  • Pass-Through: All interchange and network scheme fees are passed through at cost, with a transparent Pulsepay platform fee added.
  • Adjustments: Fees are subject to change based on network adjustments or changes in merchant processing volume.

5. Acceptable Use and Compliance

  • Property Focus: Pulsepay is designed specifically for the property management and real estate ecosystem.
  • Prohibited Activities: Use of the platform for high-risk activities outside of the real estate sector is strictly prohibited and may result in immediate termination of the integration.
  • Sovereignty: Merchants are responsible for ensuring their use of Pulsepay complies with all local, provincial, and federal regulations.

6. Limitation of Liability

Flexstay Corporation and Pulsepay provide the platform on an "as-is" basis. We are not liable for any indirect, incidental, or consequential damages resulting from third-party network outages or banking system delays.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

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